Amazon Connect Adds Recurring Activities to Schedules
🔁 Amazon Connect now supports recurring activities in agent schedules, enabling managers to create repeating events such as daily stand-ups or weekly team meetings with a few clicks. You can configure recurring series for individual agents or share a single recurring series across multiple agents, removing the need to create each occurrence manually. This capability is available in all AWS Regions where Amazon Connect agent scheduling is offered and is designed to improve manager productivity and keep agent calendars up to date.
