All news in category “Vendor and Hyperscaler Watch”

🔍 Amazon CloudWatch Database Insights now offers on‑demand automated analysis in AWS GovCloud (US‑East) and AWS GovCloud (US‑West), extending ML-driven database diagnostics to government regions. The feature analyzes metrics and queries, detects anomalies against normal baselines, and provides targeted remediation steps to cut mean‑time‑to‑diagnosis from hours to minutes. To use it, enable Advanced mode for Aurora and Amazon RDS via the RDS console, AWS APIs, SDKs, or CloudFormation.

📞 Amazon Connect now offers integrated agent coaching workflows that let contact center managers create, assign, and track coaching plans directly from evaluation scorecards within the Connect UI. Managers can attach specific customer interactions and suggested language to illustrate strengths and improvement areas, while agents acknowledge feedback and add notes to confirm understanding. All coaching history is available on a single page, reducing delays and creating accountability across the contact center.

🚀 Amazon Web Services has introduced High Memory U7i EC2 instances in new regions, offering a u7i-8tb.112xlarge (8TiB) in Asia Pacific (Hyderabad) and a u7i-12tb.224xlarge (12TiB) in Europe (Spain). Powered by custom fourth-generation Intel Xeon Scalable Processors (Sapphire Rapids) and DDR5 memory, the instances provide 448 and 896 vCPUs respectively, plus up to 100 Gbps for EBS and network and ENA Express. They target mission-critical in-memory databases such as SAP HANA, Oracle and SQL Server.

🔒 Organizations are accelerating cloud migration to reduce IT operating costs, boost resilience, and prepare for expanded AI use, with IDC citing operational efficiency as the primary driver. Agentic AI automates discovery, orchestration, and continuous modernization across hybrid environments to shorten timelines and lower risk. Healthcare, financial services, and manufacturing face distinct regulatory, latency, and legacy constraints, and Microsoft positions Azure, Azure Copilot, and GitHub Copilot alongside migration frameworks, Azure Migrate, and the Azure Accelerate program to enable secure, industry-specific modernization informed by customer results.

✉️ Amazon Connect now lets agents select the "From" email address when replying to inbound messages or composing outbound emails. Administrators can configure multiple sender addresses per queue, and agents can search and pick the appropriate address based on the queue they are working in. This capability helps contact centers preserve correct brand identity across interactions and supports multi-brand or multi-line-of-business deployments from a single instance.

🤖 Microsoft introduces agentic modernization capabilities across Azure Copilot and GitHub Copilot, unifying IT and developer workflows to accelerate cloud migration and application modernization. New public preview agents — the Azure Copilot migration agent and the GitHub Copilot modernization agent — automate discovery, dependency mapping, planning, code transformation, and deployment at scale. The approach emphasizes human-led control, integrated database modernization, and operationalized delivery through Cloud Accelerate Factory to make modernization repeatable and measurable.

🚀Fortinet has refreshed the Engage Partner Program to align partner rewards with platform-led customer outcomes across Secure Networking, Unified SASE, and AI-driven security operations. The update moves recognition beyond point-of-sale to lifecycle contributions such as architecture design, deployment, and managed services, and introduces clearer global tiers and specialization paths. Partners gain profitability incentives, expanded training (updated NSE content), and a new Partner Portal to streamline deal registration and operational workflows.

📊 Amazon Connect now exports case data directly into the analytics data lake, enabling unified analysis of case records alongside other contact-center metrics. With case data accessible in the data lake, teams can use Amazon Athena and Amazon QuickSight to build custom reports and explore trends such as case volume by type, handling by agent shift, and contact sentiment without maintaining complex ETL pipelines. The capability is available in multiple AWS regions including US, Europe, Asia Pacific, Canada, and Africa.

🔒 Meta is rolling out new anti-scam protections across its platforms, combining user-facing warnings and backend detection to stop fraud before users interact. WhatsApp will alert users to suspicious device-linking requests, while Facebook is testing flags for dubious friend requests and Messenger is expanding anti-scam reviews. Meta also deployed AI to detect impersonation, spoofed brands, and deceptive links, and reports removing over 159 million scam ads and taking down 10.9 million accounts in 2025.

🛡️ Cloudflare’s AI Security for Apps is now generally available, providing discovery, detection, and mitigation tailored for AI-powered web endpoints. The release introduces custom topics detection and enhanced prompt extraction to spot business-specific sensitive content across varied JSON payloads. Cloudflare is making AI endpoint discovery free for all plans and couples detections with the WAF rule engine so teams can block, log, or return custom responses at the edge. Integrations with IBM Cloud and Wiz extend procurement and unified posture visibility for customers.

🤖 Cloudflare now returns RFC 9457-compliant Markdown and JSON error payloads to AI agents, replacing bulky HTML error pages with compact, machine-readable instructions. Agents requesting text/markdown or application/json receive a consistent schema with YAML frontmatter and explicit fields such as retryable, retry_after, and owner_action_required. This network-wide change is automatic for all 1xxx-class edge errors, reduces payload and token usage by ~98%, and preserves the traditional HTML experience for browsers.

🔒 AWS announced an expanded AWS Security Hub that serves as a centralized security operations layer, aggregating risk signals from multicloud environments. The update promises near real-time risk analytics, automated analysis, and prioritized insights, and extends CSPM and Amazon Inspector capabilities to cover VMs, containers, and serverless. It also supports third-party integrations through AWS Security Hub Extended to unify visibility across vendors.

📝 Kri Dontje is a technical writer at Cisco Talos who translates complex cybersecurity research into clear, accessible documentation for diverse audiences. With a background in technical communications and early experience at a small startup, she prioritizes consistency, accuracy, and careful versioning to maintain trust in published materials. Kri emphasizes close collaboration with subject matter experts and a willingness to ask basic questions to bridge knowledge gaps, and she’s now moving into a role focused on more technical storytelling while keeping content approachable.

🔒 AWS Backup now supports Amazon RDS Multi‑AZ clusters in 17 additional AWS Regions, extending managed backup coverage across Asia Pacific, Europe, South America, Africa, and Canada. The expansion brings centralized lifecycle management and immutable backups via AWS Backup Vault Lock to Multi‑AZ RDS clusters, improving retention controls and tamper protection. Administrators can add clusters to existing backup plans or create new plans and attach clusters using the console, AWS CLI, or SDKs.

⚡ Microsoft announced the public preview of Fireworks AI on Microsoft Foundry, bringing high‑performance, low‑latency inference for open models to Azure. The integration provides day‑zero access to optimized open models (including MiniMax M2.5), serverless and provisioned pricing options, and bring‑your‑own‑weights support for quantized or fine‑tuned models. Foundry supplies a unified control plane for evaluation, deployment, governance, and observability so teams can operationalize open models without assembling bespoke stacks.

🔍 The Falcon macOS sensor (v7.29+) delivers Enhanced Network Visibility, an opt-in capability that augments process telemetry with protocol and TLS-inspection attributes. It parses plaintext HTTP, extracts TLS Client Hello details including JA4 fingerprints, and identifies application protocols across ports while minimizing impact via Apple content filter APIs. New Next‑Gen SIEM events (HttpRequest, HttpResponse, TlsClientHello, AppProtocolDetected) expose the telemetry for detection and hunting workflows, and the feature can be enabled from Mac Prevention Policies in the Falcon UI.

📍 Amazon Neptune Database now includes native spatial data capabilities, adding 11 built-in functions compliant with ISO 13249-3 and GEOMETRY types for points, lines, and polygons. The new functions (ST_DistanceSpheroid, ST_Within, ST_Intersects, ST_Buffer, and others) integrate with openCypher and GIS tools such as Esri ArcGIS. Customers can remove separate spatial databases and run proximity, routing, and geographic-pattern analyses directly in Neptune. Spatial support is available at no additional charge in all regions where Neptune is offered.

📍 Amazon Web Services announced that Amazon Neptune now includes built-in spatial data capabilities, implementing 11 functions aligned with the ISO 13249-3 standard. The update supports GEOMETRY types—points, lines, and polygons—and integrates with GIS tools such as Esri ArcGIS and the openCypher query language. Customers can perform proximity analysis, route and asset tracking, and build location-aware AI without operating a separate spatial database. Spatial features are available at no additional charge in all Neptune regions.

🔔 Amazon Web Services has added stateful Model Context Protocol (MCP) server capabilities to Amazon Bedrock AgentCore Runtime, enabling server-driven elicitation, sampling, and progress notifications alongside existing support for resources, prompts, and tools. Developers can now run each session in an isolated microVM and preserve session context across interactions using an Mcp-Session-Id header. These features support interactive, multi-turn workflows and real-time updates for long-running operations.

🔍 Amazon Bedrock now emits two CloudWatch metrics: TimeToFirstToken and EstimatedTPMQuotaUsage. TimeToFirstToken measures latency from request submission to the first returned token for streaming APIs, enabling SLA baselines and latency alarms without client-side instrumentation. EstimatedTPMQuotaUsage estimates Tokens Per Minute consumption across Bedrock inference APIs to support proactive quota alarms and capacity planning.