Conversational AI Agents: Designing for Retail UX, Commerce
🛍️ Google Cloud outlines UX and implementation guidance for building conversational AI agents tailored to online shopping. The article presents seven practical design principles — including multimodal input, intelligent query handling, rich visual presentation, and clear trust signals — that improve discovery and reduce friction. It highlights features like predictive assistance and contextual clarification and offers a Figma component library plus developer resources to accelerate deployment.
