All news with #aws devops agent tag
Tue, December 2, 2025
AWS Support transforms support with AI-driven plans
🤖 AWS Support has restructured its support portfolio into three AI-driven plans: Business Support+, Enterprise Support, and Unified Operations. Each tier layers faster response times, proactive guidance, and AI-assisted operations while combining generative AI with AWS engineering expertise. Highlights include 24/7 contextual AI assistance, designated TAMs, integrated security incident response, and the preview AWS DevOps Agent for one-click context sharing and proactive incident prevention. These plans are available in all commercial AWS Regions.