All news with #aws tag

Amazon Connect: Manual Assignment for Tasks, Email, Chat

📥 Agents can now manually prioritize and assign the next important task, email, or chat in their queue within Amazon Connect, enabling frontline staff to claim related customer work discovered during calls and resolve issues immediately. Supervisors and managers enable manual assignment by updating agent configuration in routing and security profiles. Agents then use the new worklist application in their agent workspace to claim items. This capability is available in all commercial regions.

Amazon RDS for Oracle SE2 Now in Thailand and Mexico

🔔 Amazon RDS for Oracle now offers Oracle Database Standard Edition 2 (SE2) License Included R7i and M7i instances in Asia Pacific (Thailand) and Mexico (Central) regions. These License Included instances let customers run Oracle databases without separate license purchases or support fees; instances can be launched via the AWS Management Console, AWS CLI, or SDKs. Review AWS blog guidance and RDS for Oracle pricing for regional availability and cost details.

AWS Direct Connect opens in Auckland via Spark MDR

🚀 AWS has opened a new Direct Connect location at the Spark Digital Mayoral Drive Exchange (MDR) near Auckland, New Zealand. The site offers dedicated 10 Gbps and 100 Gbps connections with MACsec encryption available and enables private, physical network links from customer datacenters, offices, or colocation facilities. Customers can establish private access to all public AWS Regions (except China), AWS GovCloud Regions, and AWS Local Zones from this point, delivering a more consistent network experience than the public internet.

AWS Direct Connect Adds 100G and MACsec Expansion in Lagos

🔒 AWS expanded 10 Gbps and 100 Gbps Direct Connect dedicated links with MACsec encryption at the Rack Centre LGS1 data center near Lagos, Nigeria. From this location, customers can now establish private, direct network access to all public AWS Regions (except China), AWS GovCloud Regions, and AWS Local Zones. Direct Connect provides a private, physical network connection that delivers a more consistent experience than the public internet. AWS directs customers to its Direct Connect product pages, locations list, and getting-started guidance for purchasing and deployment.

AWS Control Tower Adds IPv6 Support Across Regions

🌐 AWS Control Tower and the Control Catalog APIs now accept IPv6 addresses through dual‑stack public endpoints, enabling connections over IPv6, IPv4, or both. The existing IPv4-only endpoints remain available for backwards compatibility. Support is available in all Regions where Control Tower and Control Catalog are offered, helping reduce overlapping address space in Amazon VPCs as IPv6 adoption grows. Customers should consult AWS guidance and the IPv6 on AWS whitepaper for configuration and best practices.

AWS releases open-source, scenario-focused CLI scripts

🔧 AWS has published an open-source collection of scenario-focused AWS CLI scripts and tutorials that demonstrate end-to-end shell workflows across more than 60 AWS services. Each example is tested and includes patterns for error handling, resource tracking, and automated cleanup to reduce mistakes and resource leakage. The project also provides guidance to generate and contribute new scripts using generative AI tools like the Amazon Q Developer CLI, enabling an iterative test-and-improve workflow that can produce working scripts rapidly for well-documented use cases.

AWS Resource Explorer Arrives in Asia Pacific (Taipei)

🔎 AWS Resource Explorer is now available in the Asia Pacific (Taipei) AWS Region. With AWS Resource Explorer you can search and discover resources across AWS Regions and accounts using the console, the AWS CLI, the AWS SDKs, or the Management Console's unified search bar. Enable the feature via the AWS Resource Explorer console and follow the product documentation to configure indexing and permissions. This expansion improves operational visibility, asset inventorying, and governance for resources hosted in Taipei.

AWS Split Cost Allocation Adds GPU and Accelerator Cost Tracking

🔍 Split Cost Allocation Data now supports accelerator-based workloads running in Amazon Elastic Kubernetes Service (EKS), allowing customers to track costs for Trainium, Inferentia, NVIDIA and AMD GPUs alongside CPU and memory. Cost details are included in the AWS Cost and Usage Report (including CUR 2.0) and can be visualized using the Containers Cost Allocation dashboard in Amazon QuickSight or queried with Amazon Athena. New customers can enable the feature in the Billing and Cost Management console; it is automatically enabled for existing Split Cost Allocation Data customers.

Amazon Neptune Integrates with Zep for Long-Term Memory

🧠 Amazon Web Services announced integration of Amazon Neptune with Zep, an open-source memory server for LLM applications, enabling persistent long-term memory and contextual history. Developers can use Neptune Database or Neptune Analytics as the graph store and Amazon OpenSearch as the text-search layer within Zep’s memory system. The integration enables graph-powered retrieval, multi-hop reasoning, and hybrid search across graph, vector, and keyword modalities, simplifying the creation of personalized, context-aware LLM agents.

Amazon Bedrock Simplifies Cache Management for Claude

⚡Amazon Bedrock updated prompt caching for Anthropic’s Claude models—Claude 3.5 Haiku, Claude 3.7, and Claude 4—to simplify cache management. Developers now set a single cache breakpoint at the end of a request and the system automatically reads the longest previously cached prefix, removing manual segment selection and reducing integration complexity. By excluding cache read tokens from TPM quotas, this change can free up token capacity and lower costs for multi-turn workflows. The capability is available today in all regions offering these Claude models; enable caching in your Bedrock model invocations and refer to the Bedrock Developer Guide for details.

AWS Deadline Cloud automates job output downloads at scale

🔁 The AWS Deadline Cloud client now includes a command to automatically download outputs for completed jobs from a specified queue. The command detects output files that Deadline Cloud has stored in Amazon S3 and restores them to the local paths defined during job creation. It can be scheduled with cron or Task Scheduler to run periodically, enabling unattended retrieval for final review and delivery.

AWS Transform for VMware Adds IP Range Flexibility

🔁 AWS Transform for VMware now supports VPC CIDR range modifications to prevent IP conflicts during migrations. The service automatically updates all associated resources — including subnets, security groups, routing tables, and target instances — when you change VPC CIDRs. You can preserve source IPs, apply adjusted addresses aligned to new VPC CIDRs, or choose DHCP-based assignment. Agentic AI automation speeds discovery, planning, and migration workflows and the feature is available in additional regions including US East (Ohio), Europe (Stockholm), and Europe (Ireland).

AWS Transform Adds Detached Storage Assessment and TCO

🔍 AWS has expanded AWS Transform assessment to analyze on‑premises detached storage infrastructures, including SAN, NAS, file servers, object stores and virtual environments. The new capability maps existing storage to AWS targets such as Amazon S3, Amazon EBS and Amazon FSx, and delivers a comparative Total Cost of Ownership (TCO) analysis. It also provides performance and cost optimization recommendations for compute and storage workloads, noting storage can represent up to 45% of migration opportunities. The assessment is available in US East (N. Virginia) and Europe (Frankfurt).

Amazon Disrupts APT29 Campaign Targeting Microsoft 365

🔒 Amazon disrupted an operation attributed to the Russian state-sponsored group APT29 that used watering-hole compromises to target Microsoft 365 accounts. The attackers injected obfuscated JavaScript into legitimate sites to redirect roughly 10% of visitors to fake Cloudflare verification pages and then into a malicious Microsoft device code authentication flow. Amazon isolated attacker EC2 instances and worked with Cloudflare and Microsoft to take down identified domains; the campaign did not affect Amazon's infrastructure.

Amazon Thwarts APT29 Watering Hole Targeting Microsoft

🔒 Amazon’s threat intelligence team disrupted a watering hole attack attributed to the Russian state‑linked group APT29 that attempted to abuse Microsoft device code authentication flows. Compromised websites injected JavaScript that redirected about 10% of visitors to attacker-controlled domains mimicking Cloudflare verification pages. Amazon reported no AWS service compromise; attackers used evasion techniques and quickly rotated infrastructure.

Amazon Managed Service for Prometheus Adds PagerDuty

🔔 Amazon Managed Service for Prometheus now sends alerts directly to PagerDuty, removing the need for custom Lambda functions or intermediary services. The native integration simplifies authentication and improves delivery reliability for incident notifications. It is available in all AWS regions where the service is generally available and can be configured from the Alert manager tab or via the AWS CLI, SDK, or APIs. Refer to the user guide for detailed setup instructions.

Amazon SageMaker Adds Account-Agnostic Project Profiles

🔁 Amazon SageMaker introduces account-agnostic, reusable project profiles within the SageMaker Unified Studio domain, enabling domain administrators to define project templates once and reuse them across multiple AWS accounts and regions. Profiles are decoupled from specific accounts and regions and can reference a new account pool for dynamic account and region selection at project creation, driven by custom authorization policies or predefined strategies. This reduces duplication, simplifies governance, and accelerates onboarding across large-scale data and ML environments. The feature is available in all Regions where Unified Studio is supported.

RDS Data API Now Supports IPv6 Dual-Stack Connectivity

🌐 RDS Data API now supports IPv6 with dual-stack (IPv4/IPv6) connectivity for Aurora databases, enabling expanded address space and simplified migration from IPv4. The capability is available in all commercial AWS regions where Data API is offered, except Canada (Central). IPv6 lets you assign contiguous IP ranges to microservices and scale beyond VPC IPv4 limits while retaining IPv4 connectivity during transition. Data API continues to pool connections and integrates with AWS AppSync GraphQL; consult the documentation for endpoint and network configuration guidance.

Amazon Neptune Analytics adds Stop/Start capability

⏸️ Amazon Neptune Analytics now supports a Stop/Start capability that lets organizations pause and resume graph workloads on demand. While a graph is stopped, all data and configuration are preserved and customers pay only 10% of the normal compute cost. Customers can pause and resume via the AWS Console, CLI, API, or SDKs with a single action. The feature is available in all commercial regions where Neptune Analytics is offered and aims to reduce lifecycle overhead and lower costs for periodic workloads like fraud detection, recommendation engines, and research simulations.

Amazon QuickSight Adds Native Google Sheets Connector

📢 Amazon QuickSight announces the general availability of a native Google Sheets connector. Customers can sign in with their Google account and import sheets directly into a QuickSight SPICE dataset for analysis and visualization. The connector is available across multiple AWS regions in the Americas, Europe, and Asia Pacific. This simplifies bringing spreadsheet data into QuickSight and reduces manual data movement for BI teams and analysts.