How Pantone Used Azure Cosmos DB to Power Agentic AI
💡 Pantone built an agentic AI experience, the Palette Generator, to translate decades of color expertise into an interactive, chat-driven workflow. The system uses specialized agents for roles like a “chief color scientist” and relies on Azure Cosmos DB as the real-time persistence layer for chat history, prompts, and interaction telemetry. By moving toward vectorized embeddings and integrating with Microsoft Foundry and Azure AI services, Pantone improved semantic relevance and global scale. The architecture prioritized fast retrieval, conversational memory, and iterative learning.