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Capita fined £14M for 2023 breach exposing 6.6M people

🔒 The ICO fined Capita £14 million after a March 2023 cyberattack that exposed personal information for 6.6 million people and hundreds of clients, including 325 pension providers. Attackers—claiming responsibility as Black Basta—gained access via a malicious file, remained in systems for 58 hours, exfiltrated almost 1TB, and deployed ransomware. The fine was reduced from an initial £45 million after Capita accepted liability and implemented remediation measures, including enhanced access controls and customer protections.