AWS GovCloud (US) adds default US-based support
🔒 AWS GovCloud (US) now routes technical support cases by default to US-based, US-citizen cloud support engineers, requiring no opt-in. This change covers both AWS GovCloud (US-East) and (US-West) Regions and is designed to maintain ITAR compliance and other GovCloud requirements. Support is available 24/7 via the AWS GovCloud (US) Console, API, click-to-call, and live chat. Engineers have the required permissions to work directly within regulated customer environments for faster issue resolution.
