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Scaling Customer Experience with AI on Google Cloud

🤖 LiveX AI outlines a Google Cloud blueprint to scale conversational customer experiences across chat, voice, and avatar interfaces. The post details how Cloud Run hosts elastic front-end microservices while GKE provides GPU-backed AI inference, and how AgentFlow orchestrates conversational state, knowledge retrieval, and human escalation. Reported customer outcomes include a >90% self-service rate for Wyze and a 3× conversion uplift for Pictory. The design emphasizes cost efficiency, sub-second latency, multilingual support, and secure integrations with platforms such as Stripe, Zendesk, and Salesforce.