ACCC Sues Microsoft Over Copilot Subscription Practices
📝 The Australian Competition and Consumer Commission (ACCC) has sued Microsoft, alleging it misled 2.7 million Australian Microsoft 365 subscribers when integrating Copilot by obscuring the option to remain on existing plans at the same price. The ACCC says renewal communications presented the AI‑enabled tiers as the apparent way to keep service active while the choice to stay was only visible via the cancellation flow. The complaint alleges breaches of multiple Australian Consumer Law provisions and seeks civil penalties, injunctions, and consumer compensation. Microsoft says it is reviewing the ACCC's claim and will cooperate with the regulator.
