Microsoft backend change disrupts Teams Free chat and calls
⚠️ Microsoft is investigating a known issue that prevents some Teams Free users from chatting and calling others. A recently deployed backend change is skipping onboarding and privacy consent screens for affected users, leaving profiles incomplete and causing them to appear as 'Unknown users' to others. Microsoft has flagged the incident as an service degradation, says first reports emerged on April 8, and plans another status update later today.
