Microsoft Links Classic Outlook Bug to Email Delivery Issues
📧 Microsoft is investigating a known issue that prevents some Classic Outlook users from sending messages via Outlook.com, causing non-delivery reports that indicate permission errors (0x80070005-0x0004dc-0x000524). The problem is more likely when the Outlook.com account is an Outlook profile linked to another Exchange account or when an Exchange Online mail contact shares the same SMTP address. Microsoft published temporary workarounds — remove the M365 account Address Book, hide the Outlook.com contact in the Global Address List, create a fresh Classic profile with only the affected account, or use the New Outlook client or webmail until a permanent fix is deployed.
