Verizon Attributes Nationwide Wireless Outage to Software Fault
🛠️ Verizon confirmed that a nationwide wireless outage on January 14 was caused by a software issue and said there is no indication the disruption was a cybersecurity incident. The outage left many customers nationwide unable to make calls, with phones stuck in SOS mode and callers sometimes hearing that the "called party is temporarily unavailable." New York City officials warned some Verizon customers might not be able to reach 911. Verizon said engineers resolved the problem the same day, advised restarts, apologized, and will provide a $20 credit to affected accounts.
