All news with #nice systems tag
Sat, July 26, 2025
Misconfigured NICE Systems S3 Exposed Verizon Customer Data
🔒 A misconfigured Amazon S3 repository administered by NICE Systems exposed names, addresses, account details and PINs tied to Verizon customers; UpGuard estimated up to 14 million affected while Verizon disputed a 6 million figure. The publicly accessible bucket contained daily voice-log files and large text archives with unmasked fields such as PIN and CustCode, alongside call analytics metadata. UpGuard notified Verizon in June 2017 and remediation followed, but the incident underscores the severity of third-party cloud misconfigurations and vendor-managed data risk.