BlackFile extortion gang targets retail and hospitality
📞 BlackFile, a financially motivated extortion group active since February 2026, is using vishing and spoofed VoIP/CNAM calls to impersonate IT support and harvest employee credentials and one-time passcodes. Palo Alto Networks' Unit 42 and RH-ISAC report attackers register devices to bypass multifactor authentication, escalate to executive accounts, and search Salesforce and SharePoint via APIs for files containing terms like 'confidential' and 'SSN'. Stolen data is moved to attacker-controlled infrastructure and published on a dark web leak site before seven-figure ransom demands are issued; victims have also faced swatting and targeted harassment. Organizations are advised to tighten call-handling policies, enforce caller identity verification, and conduct simulation-based social engineering training.
