Kantsu’s Ransomware Crisis: Recovery, Costs, and Lessons
🔒 Kantsu, a midsize Japanese logistics firm, was hit by ransomware on Sept. 12, 2024 that encrypted servers, cut communications, and halted shipping operations for hundreds of clients. The company refused to pay a ransom, shut down networks, replaced PCs, and rebuilt its cloud WMS Cloud Thomas on AWS while using analog processes to maintain critical shipments. Executives prioritized speed, cash availability, and employee welfare during an expensive recovery process that exposed gaps in cyber insurance.
