DevOps & SaaS Downtime: Hidden Costs for Cloud Firms
⚠️ Recent analysis highlights that major DevOps SaaS platforms (e.g., GitHub, Jira, Azure DevOps) experienced widespread incidents in 2024–2025, with critical outages and degraded-service hours increasing sharply year‑over‑year. The piece argues the Shared Responsibility model leaves customers ultimately accountable for their data, and that native provider backups often create single points of failure with limited restore flexibility. It recommends multi‑layered, immutable backups, cross‑restore capability, defined RTO/RPOs, and continuous recovery testing to reduce financial, operational, and compliance risk.
