All news with #salesloft tag

Salesforce Refuses Ransom After Massive Data Theft

🔒 Salesforce confirmed it will not engage with or pay extortion demands after a large-scale theft of customer data this year. Threat actors calling themselves Scattered Lapsus$ Hunters published a data-leak site to extort 39 companies, claiming nearly one billion records stolen. The breaches stemmed from two campaigns: late-2024 social engineering using malicious OAuth apps and an August 2025 campaign abusing stolen SalesLoft/Drift tokens to exfiltrate CRM and support-ticket data. The leak site appears to have been shut down and its domain redirected to nameservers previously associated with law enforcement seizures.

Extortion Gang Reveals Alleged Salesforce Victims List

🔓 The Scattered Lapsus$ Hunters gang opened a public data-leak site claiming it stole Salesforce data from dozens of global companies, including Salesforce, Toyota, FedEx, Disney/Hulu, Marriott and Google. The group set an Oct. 10 deadline for ransom payments and threatened to publish or even use stolen documents in legal actions if demands are not met. Salesforce says its investigation found no indication the platform itself was compromised and attributes the incidents to past or unsubstantiated claims. Researchers link many breaches to vishing that installs malicious connected apps and to compromised OAuth tokens in Salesloft Drift, underscoring a broader SaaS supply-chain risk.

ShinyHunters Claims 1.5B Salesforce Records Stolen via Drift

🔒 The ShinyHunters extortion group claims they stole approximately 1.5 billion Salesforce records from 760 companies by abusing compromised Salesloft Drift and Drift Email OAuth tokens exposed in a Salesloft GitHub breach. The attackers reportedly accessed Account, Contact, Case, Opportunity, and User tables and searched exfiltrated data for secrets to pivot further. Google/Mandiant and the FBI are tracking the activity as UNC6040/UNC6395, and Salesforce urges customers to enable MFA, enforce least privilege, and manage connected apps carefully.

FBI FLASH: UNC6040 and UNC6395 Target Salesforce

🔔 The FBI issued a FLASH advisory linking two threat clusters, UNC6040 and UNC6395, to intrusions of corporate Salesforce environments that resulted in data theft and extortion. Early campaigns relied on social engineering and malicious Data Loader OAuth apps to mass-exfiltrate Accounts and Contacts, while later activity used stolen Salesloft/Drift OAuth and refresh tokens to access support cases and harvest secrets. Multiple large enterprises were impacted and the FBI released IOCs to help organizations detect and mitigate compromise.

Token Management Risks in the Third-Party Supply Chain

🔐 This Unit 42 report describes how compromised OAuth tokens in third‑party integrations create severe supply‑chain exposure, using recent incidents as examples. It highlights three recurring weaknesses: dormant integrations, insecure token storage and long‑lived credentials, and explains how attackers exploit these to exfiltrate data and pivot. The authors recommend token posture management, encrypted secret storage and centralized runtime monitoring to detect and revoke abused tokens quickly.

SalesLoft Drift Breaches Expose Fourth-Party OAuth Risk

🔐 The SalesLoft acquisition of Drift exposed a hidden fourth‑party attack surface when legacy OAuth tokens—some dormant for 18 months—were abused to access customer Salesforce instances and a limited number of Google Workspace accounts. Attackers leveraged inherited tokens to enumerate and exfiltrate data, revealing how M&A can transfer persistent permissions outside visibility. The author calls for continuous, behavior‑based monitoring of every OAuth token and API call and recommends practical "OAuth archaeology" to inventory, rotate, or revoke legacy access.

Data Is the New Diamond: Evolving Salesforce Data Theft

🔒 Recent Unit 42 analysis details ongoing data theft campaigns targeting Salesforce environments, notably a Salesloft Drift supply chain intrusion attributed to UNC6395 that may have started with reconnaissance as early as March 2025. Threat actors claiming links to Muddled Libra and Bling Libra have promoted stolen datasets on Telegram and announced new RaaS ambitions, while some channels were removed by September 5. Unit 42 emphasizes the prominence of social engineering by operatives tied to "The Com," predicts shifts toward data theft extortion and other monetization tactics, and recommends engagement with RH-ISAC, adoption of Salesforce mitigations, and use of Unit 42 incident insights to strengthen people and process defenses.

Salesloft: GitHub Compromise Led to Drift OAuth Theft

🔒 Salesloft confirmed that a threat actor gained access to its GitHub account between March and June 2025, using that access to download repositories, add a guest user and create workflows. The attacker then moved into the Drift app environment, obtained OAuth tokens and used Drift integrations to access customers’ Salesforce instances and exfiltrate secrets. Affected customers include security vendors such as Tenable, Qualys, Palo Alto Networks, Cloudflare and Zscaler. Google Mandiant performed containment, rotated credentials and validated segmentation; the incident is now in forensic review.

Salesloft March GitHub Breach Led to Salesforce Data Theft

🔒 Salesloft says attackers first breached its GitHub account in March, enabling the theft of Drift OAuth tokens later abused to access customer systems. The stolen tokens were used in widespread Salesforce data-theft operations disclosed in August, affecting multiple enterprise customers. Salesloft engaged Mandiant, rotated credentials, isolated Drift infrastructure, and restored integrations after validating containment.

Qualys, Tenable Confirm Access in Salesloft Drift Attack

🔐 Tenable and Qualys reported limited unauthorized access to parts of their Salesforce records after attackers stole OAuth tokens from the Salesloft Drift integration. The incidents exposed support-case subject lines, initial descriptions and basic business contact details, but neither vendor's products or core services were affected. Both firms disabled the Salesloft Drift app, revoked or rotated credentials, and said they are working with Salesforce and investigators to contain the impact.

Wealthsimple Reports Customer Data Breach Linked to Salesloft

🔒 Wealthsimple disclosed a data breach detected on August 30 after attackers accessed a trusted third-party software package. The company said less than 1% of customers had personal information exposed, including contact details, government IDs, account numbers, IP addresses, Social Insurance Numbers, and dates of birth. Wealthsimple stated no funds or passwords were taken; impacted customers are being offered two years of complimentary credit and identity protection and were advised to enable two-factor authentication and remain alert for phishing.

Workiva Discloses Data Theft Linked to Salesforce Breach

🔒 Workiva notified customers that attackers who accessed a third-party CRM exfiltrated a limited set of business contact data, including names, email addresses, phone numbers, and support ticket content. The company said the Workiva platform and any data within it were not accessed or compromised. Workiva warned customers to remain vigilant for spear‑phishing and reiterated it will not request passwords by text or phone. BleepingComputer reported the incident is tied to recent Salesforce breaches attributed to the ShinyHunters group.

Cloudflare, Palo Alto Hit by Salesloft Drift Breach

🔒 Cloudflare and Palo Alto Networks disclosed that threat actors accessed their Salesforce tenants via the third‑party Salesloft Drift app after compromising OAuth tokens. Cloudflare reported reconnaissance on 9 August 2025 and said data was exfiltrated from Salesforce case objects between 12–17 August 2025. The exposed fields principally contained support case text and business contact information; Cloudflare identified 104 API tokens and has rotated them, urging customers to rotate any credentials shared in cases. Google’s Threat Intelligence Group links the activity to UNC6395 and warns harvested data may be used for targeted follow‑on attacks.

Salesloft Takes Drift Offline After OAuth Token Theft

🔒 Salesloft said it will temporarily take its Drift chatbot service offline after a supply-chain compromise led to the mass theft of OAuth and refresh tokens tied to the Drift AI chat agent. The outage is intended to allow a comprehensive security review and build additional resiliency; Drift chatbot functionality and access will be unavailable during the process. Salesloft is working with cybersecurity partners Mandiant and Coalition while investigators, including Google Threat Intelligence Group, attribute the campaign to UNC6395 and report that more than 700 organizations may be affected.

Cloudflare Hit by Data Breach in Salesloft Drift Attack

🔒 Cloudflare disclosed attackers accessed a Salesforce instance used for internal customer case management in a broader Salesloft Drift supply‑chain breach, exposing 104 Cloudflare API tokens and the text contents of support case objects. Cloudflare was notified on August 23, rotated all exfiltrated platform-issued tokens, and began notifying impacted customers on September 2. The company said only text fields were stolen — subject lines, case bodies and contact details — but warned customers that any credentials shared via support tickets should be considered compromised and rotated immediately.

Cloudflare Response to Salesloft Drift Salesforce Breach

🔒 Cloudflare confirmed that it and some customers were impacted by the Salesloft/Drift breach which exposed Salesforce support case text. The company found 104 Cloudflare API tokens in the exfiltrated data, rotated them, and observed no suspicious activity tied to those tokens. No Cloudflare infrastructure was compromised; affected customers were notified and advised to rotate any credentials shared in support tickets and to harden third-party integrations.

Salesloft–Drift OAuth Abuse Targets Salesforce Data

⚠️ Unit 42 observed a campaign that abused the Salesloft Drift integration using compromised OAuth credentials to access and exfiltrate data from customer Salesforce instances. The actor performed large-scale extraction of objects including Account, Contact, Case and Opportunity records and scanned harvested data for credentials. Salesloft revoked tokens and notified affected customers; organizations should immediately review logs, rotate exposed credentials and hunt for the provided IoCs.

Zscaler Says Salesforce Data Exposed via Drift OAuth

🔒 Zscaler has disclosed that OAuth tokens tied to the third-party Salesloft Drift application were stolen, allowing an attacker to access its Salesforce instance. The company said exposed data included business contact details, job titles, phone numbers, regional information, product licensing and some plain-text support case content, but not attachments or images. Zscaler revoked the app's access, rotated API tokens, implemented additional safeguards and urged customers to remain vigilant for phishing and social-engineering attempts.

Salesloft token theft exposes wide-ranging integrations

🔐 The mass theft of authentication tokens from Salesloft’s Drift chatbot has exposed integrations across hundreds of customers, according to Google. Attackers stole valid tokens for services including Slack, Google Workspace, Amazon S3, Microsoft Azure and OpenAI. GTIG said the campaign, tracked as UNC6395, siphoned large amounts of Salesforce data and searched the haul for credentials such as AWS keys, VPN logins and Snowflake access. Customers were urged to immediately invalidate and reauthenticate all Salesloft-connected tokens while Salesloft and incident responders investigate.

Zscaler Salesforce Breach Exposes Customer Support Data

⚠️ Zscaler says threat actors accessed its Salesforce instance after a compromise of Salesloft Drift, during which OAuth and refresh tokens were stolen and used to access customer records. Exposed information includes names, business email addresses, job titles, phone numbers, regional details, product licensing and commercial data, and content from certain support cases. Zscaler emphasizes the breach was limited to its Salesforce environment—not its products, services, or infrastructure—and reports no detected misuse so far. The company has revoked Drift integrations, rotated API tokens, tightened customer authentication for support, and is investigating.