All news with #vishing tag

📞 Outsourced helpdesks are increasingly targeted by vishing and other social‑engineering campaigns. Attackers can exploit service‑desk privileges to reset passwords, disable MFA, enroll devices or elevate access, enabling lateral movement. Clients should require evidence of ISO 27001 compliance, enforce least‑privilege, strict caller authentication and continuous, scenario‑based agent training. Technical controls such as caller ID spoofing detection, deepfake audio checks and MFA on helpdesk tools — combined with MDR monitoring — help close this gap.

⚠️Recent cyberattacks forced production halts at Jaguar Land Rover and Asahi, underscoring that operational disruption is now a primary objective for threat actors. JLR paused production after an August 31 compromise attributed to the Scattered Lapsus$ Hunters group, reportedly using vishing to obtain credentials, while Asahi halted orders and shipments following a systems failure. Experts emphasize that attackers exploit phishing, unpatched systems, and supply‑chain weaknesses, and urge layered defenses such as zero trust, MFA, PAM, micro‑segmentation, continuous monitoring, and air‑gapped backups to preserve business continuity.

🔍 A reader recounts a sophisticated phone scam in which callers posed as bank employees and provided plausible details to build trust. The scammers supplied case numbers and 'cancellation codes,' then transferred the victim to a staged supervisor named Mike Wallace to legitimize their story. Even security-aware individuals can be deceived; the anecdote illustrates how social engineering exploits procedural expectations and authority. Independently verify any unexpected bank contact via official channels before taking action.

🛡️Unit 42 explains why Muddled Libra receives outsized attention: the group uses a consistent playbook, industry-focused waves of attacks, and unusually convincing English-language vishing that makes attribution and impact more visible. In 2025 cases, about 50% led to DragonForce ransomware deployment and data exfiltration, heightening executive concern. The report highlights practical defenses such as Conditional Access Policies and analytic correlation with tools like Cortex XSIAM to detect and disrupt operations.