All news with #westjet tag

WestJet Data Breach Affects 1.2 Million Customers Update

🛫 WestJet has confirmed a data breach affecting 1.2 million customers following a June 13, 2025 intrusion, and notified authorities on September 29. The airline says a "sophisticated, criminal third party" accessed names, contact details, reservation documents and other relationship data; WestJet Rewards members may have had IDs and points balances exposed, though account passwords were not accessed. WestJet states that credit card numbers, expiry dates and CVVs were not compromised, systems are secure, affected customers are being contacted, and identity protection is being offered where appropriate.

WestJet breach exposes travel documents of 1.2M customers

🔒 WestJet confirmed a cybersecurity incident that exposed personal data for about 1.2 million customers, including passports and government IDs. Attackers used social engineering to reset an employee password and accessed the network via Citrix, later moving through Windows and Microsoft cloud systems. The airline said no card numbers, CVVs, expiry dates, or user passwords were compromised and has offered two years of identity protection while working with the FBI.

WestJet Confirms Breach Exposed Customers' Passports

🔒 WestJet has confirmed that a cybersecurity incident disclosed on June 13 exposed sensitive customer information, including passports and other government IDs, according to a notification shared with U.S. authorities. The airline said an investigation completed on September 15 found impacted records varied by individual and could include full name, date of birth, mailing address, travel documents, loyalty program details, and certain card account information. WestJet emphasized that no credit or debit card numbers, expiry dates, CVV codes, or user passwords were compromised and is offering free two-year identity theft protection to affected customers. The company said the FBI is involved in the probe and that it is still working to determine the full scope of the incident.