All news in category "Vendor and Hyperscaler Watch"

Scaling Customer Experience with AI on Google Cloud

🤖 LiveX AI outlines a Google Cloud blueprint to scale conversational customer experiences across chat, voice, and avatar interfaces. The post details how Cloud Run hosts elastic front-end microservices while GKE provides GPU-backed AI inference, and how AgentFlow orchestrates conversational state, knowledge retrieval, and human escalation. Reported customer outcomes include a >90% self-service rate for Wyze and a 3× conversion uplift for Pictory. The design emphasizes cost efficiency, sub-second latency, multilingual support, and secure integrations with platforms such as Stripe, Zendesk, and Salesforce.

Cloudflare addresses Workers CPU benchmark disparities

🔍 Cloudflare investigated an independent October benchmark comparing server-side JavaScript performance between Cloudflare Workers and Vercel, which initially showed Workers up to 3.5x slower. The company found multiple causes — scheduling heuristics, outdated V8 garbage-collector tuning, and framework-level inefficiencies in OpenNext/Next.js — and implemented fixes. Most changes are live and yield parity with Vercel across nearly all tested cases, with further work planned to close the remaining Next.js gap.

Apigee Named a Leader in Gartner's 2025 API Magic Quadrant

🏆 Google Cloud's Apigee has been named a Leader in the 2025 Gartner Magic Quadrant for API Management and was positioned highest for Ability to Execute. The announcement highlights Apigee's expansion to support generative and agentic AI workloads by acting as an intelligent, secure API proxy that improves governance, security, scalability, and cost control. Key capabilities called out include AI productization, agent-ready API specification boosting (Private Preview), native quota-based token controls and Looker Studio reporting, a centralized API hub with Gemini-driven semantic search, and enhanced security policies including Model Armor and Advanced API Security.

Microsoft: Exchange Server 2016 and 2019 End of Support

⚠️ Microsoft notified administrators that Exchange Server 2016 and Exchange Server 2019 reached end of support on October 14, 2025, and will no longer receive security patches or time zone updates after the October 2025 security releases. The company strongly advises migrating to Exchange Online or upgrading to Exchange Server Subscription Edition (SE). In-place upgrades from Exchange 2019 to SE follow the same process as installing a Cumulative Update. Customers still on Exchange 2016 or 2013 should upgrade to SE or first move to Exchange 2019.

Microsoft and Oracle Expand Oracle Database@Azure Reach

🚀 Microsoft and Oracle have expanded Oracle Database@Azure with broader regional coverage and support for Oracle Database 19c and 23ai, plus full support for Base Database, Exadata (Dedicated and Exascale), and Autonomous Database. The update introduces continuous zero-ETL mirroring into OneLake via Oracle GoldenGate and native integrations with Microsoft Fabric, enabling real-time analytics with Copilot Studio, Azure AI Foundry, and Power BI. Security and operational management are strengthened through Microsoft Defender, Microsoft Sentinel, Entra ID, and Azure Arc, while Azure Accelerate for Oracle and marketplace programs streamline migrations and partner engagement.

Amazon EC2 M7i arrives in Milan with custom Intel CPUs

🚀 Amazon EC2 M7i instances, powered by custom 4th Gen Intel Xeon Scalable processors (Sapphire Rapids), are now available in the Europe (Milan) region. M7i delivers up to 15% better performance versus comparable x86 Intel processors on other clouds and up to 15% improved price-performance compared to M6i. Instances scale to 48xlarge and include two bare-metal sizes (metal-24xl, metal-48xl) with built-in Intel accelerators for data streaming, in-memory analytics, and QuickAssist Technology, making them suited for sustained high-CPU workloads like gaming servers, CPU-based ML, and video streaming.

BigQuery Data Clean Room Query Templates — Preview

🔒 BigQuery data clean room query templates are now available in preview, enabling clean room owners to publish fixed, reusable TVF-based queries that accept table or field inputs and return only aggregated rows. Templates reduce data exfiltration risk, simplify onboarding for non-SQL users, and enforce consistent analytical and privacy controls via aggregation thresholds and approval workflows. They support single-direction and multi-party collaboration while keeping query logic hidden from subscribers.

Google Cloud Adds AI Annotations and Object Contexts

🧠 Google Cloud is introducing two Cloud Storage features—auto annotate and object contexts—that apply pretrained AI to generate metadata and attach custom key-value tags to stored objects. Auto annotate (experimental) produces image annotations such as object detection, labels, and objectionable-content signals tied to an object's lifecycle. Object contexts (preview) let teams add, manage, and query contextual tags with IAM controls and Storage Insights integration. Together they enable scalable discovery, curation, and governance of previously unanalyzed unstructured “dark data.”

Google Cloud NetApp Volumes: iSCSI, FlexCache, Gemini

🚀 Google Cloud announced enhancements to NetApp Volumes, adding unified iSCSI block and file storage to support SAN migrations and NetApp FlexCache for high-performance local caching in hybrid environments. The service integrates with Gemini Enterprise as a data store for retrieval-augmented generation, and includes large-capacity volumes, SnapMirror replication, and auto-tiering to optimize performance and costs.

Google Cloud Marketplace for Enterprise and AI Agents

🤖 Google Cloud Marketplace offers a vetted path for organizations to deploy, buy, or build AI agents that integrate with Gemini Enterprise, simplifying procurement and deployment. Listings are pre-validated for A2A integration and allow consolidated billing, while administrators can enforce governance using IAM and Private Marketplace controls. For partners, the Marketplace provides global reach, co-selling, and flexible monetization (subscription, usage-based, private offers, outcome-based) plus automated provisioning via Pub/Sub and the Cloud Commerce Partner Procurement API.

IBM Spectrum Symphony HostFactory Connectors for GCP

🚀 Google Cloud announces the general availability of open-source IBM Spectrum Symphony HostFactory connectors for Google Compute Engine and GKE. The connectors enable organizations to extend on‑premises Symphony clusters into Google Cloud or deploy fully cloud-native clusters with automatic provisioning and decommissioning to match workload demand. Partner-built by Accenture and validated by Aneo, the connectors support enterprise features such as Spot and on‑demand VMs, GPUs, Local SSD, Confidential VMs, Pub/Sub event-driven management, Kubernetes CRDs, and integration with managed instance group (MIG) APIs for large-scale HPC operations.

Amazon AppStream Adds License-Included Microsoft Apps

🧾 Amazon AppStream 2.0 now offers license-included Microsoft Office, Visio, and Project (2021/2024) in Standard and Professional editions, available in both 32‑bit and 64‑bit for On‑Demand and Always‑On fleets. Administrators can add or remove these applications from images and fleets to control availability, and end users access fully integrated Microsoft apps within AppStream sessions. Deployments require an AppStream Image Builder agent released on or after October 2, 2025, or managed image updates dated October 3, 2025 or later. Billing remains hourly for streaming and per-user per-month (non-prorated) for Microsoft apps.

Microsoft: Windows 10 Reaches End of Support Oct 14, 2025

⚠️ Microsoft says Windows 10 reached end of support on October 14, 2025, and will no longer receive feature or security updates. Machines will continue to run but will be at greater risk of viruses and malware without patches. Microsoft advises customers to upgrade to Windows 11, migrate to Windows 365 in the cloud, enroll in Extended Security Updates (ESU), or use LTSC editions for specialized devices. ESU pricing and limited free enrollment options for home and EEA users are noted.

AWS for Fluent Bit 3.0.0 Released with Fluent Bit 4.1.1

🚀 AWS for Fluent Bit 3.0.0, based on Fluent Bit 4.1.1 and built on Amazon Linux 2023, is now available for Amazon ECS and Amazon EKS customers. The release introduces native OpenTelemetry (OTel) support to ingest and forward OTLP logs, metrics, and traces with AWS SigV4 authentication, removing the need for additional sidecars. It delivers faster JSON parsing and higher log throughput per vCPU with lower latency, plus configurable TLS minimum versions and cipher controls to strengthen output security. Upgrade by pulling the 3.0.0 image from the Amazon ECR Public Gallery, updating your ECS FireLens task definition, or updating the DaemonSet/Helm release on EKS.

Amazon EBS Volume Clones for Instant Volume Copies

⚡ Amazon Web Services has launched general availability of Amazon EBS Volume Clones, enabling instant, point-in-time copies of EBS volumes within the same Availability Zone. Cloned volumes are immediately accessible with single-digit millisecond latency and support all EBS volume types. The capability integrates with the EBS Container Storage Interface (CSI) driver and is available via Console, CLI, SDKs, and CloudFormation across AWS Commercial and GovCloud (US) Regions.

AWS for Fluent Bit 3.0.0: Based on Fluent Bit 4.1.0

🚀 AWS for Fluent Bit 3.0.0, based on Fluent Bit 4.1.0 and Amazon Linux 2023, delivers faster, more secure container logging for Amazon ECS and Amazon EKS. It adds native OpenTelemetry (OTel) support for OTLP logs, metrics, and traces with SigV4 authentication and faster JSON parsing for higher throughput and lower latency. TLS minimum version and cipher controls enforce stronger output security. The image is available in the Amazon ECR Public Gallery and Amazon ECR, and source code and guidance are provided on GitHub.

Fortinet Strengthens Global Cybercrime Collaboration

🔒 Fortinet underscores its leadership within the World Economic Forum’s Cybercrime Atlas, promoting cross-sector intelligence sharing and coordinated disruption to combat cybercriminal networks. The 2025 Impact Report, released ahead of the WEF Annual Meeting on Cybersecurity 2025, details operational support for INTERPOL-led Operations Serengeti and Serengeti 2.0 and quantifies arrests, takedowns, and recovered illicit funds. Fortinet stresses the need for accountability at scale and continued expansion of collaborative capacity-building.

Amazon Route 53 Profiles Adds AWS PrivateLink Support

🔒 Amazon Route 53 Profiles now supports AWS PrivateLink, allowing customers to access and manage their Profiles privately over the Amazon network instead of the public internet. When accessed via PrivateLink, management operations such as creating, editing, listing, and deleting Profiles occur over private connectivity between VPCs, AWS services, and on‑premises applications. This capability reduces control‑plane exposure and supports hybrid and regulated deployments.

AWS Transfer Family SFTP Connectors Gain VPC Support

🔒 AWS Transfer Family SFTP connectors can now route connections through your Amazon VPC, enabling secure file transfers between Amazon S3 and remote SFTP servers whether privately or publicly hosted. Connectors can present VPC CIDR IP addresses for compatibility with IP allowlists and leverage NAT Gateway bandwidth for higher-throughput internet transfers. All traffic is routed through existing VPC networking and security controls, including Transit Gateway and centralized firewalls to help meet data security mandates.

Amazon Connect Adds Configurable Schedule Adherence

📈 Amazon Connect now supports configurable thresholds for schedule adherence, enabling contact center managers to set allowable early and late windows for shift starts, shift ends, and individual activities. Administrators can apply defaults and customize thresholds at the team level—for example, allowing a 5-minute early start, a 10-minute late end, or a 3-minute late break—so minor timing differences don’t hurt adherence scores. This reduces false violations, helps managers focus on real adherence issues, and improves agent satisfaction and productivity.