All news with #aws tag

🔔 Amazon Connect Customer now allows agents to view and self-assign queued agent-first callbacks alongside emails, tasks, and chats. This capability lets agents prioritize follow-ups or take ownership when they already have context, reducing handoffs and accelerating resolution. The feature is available in all AWS Regions where Amazon Connect Customer is offered, with guidance in the product documentation and Worklist app setup materials.

🗂️ AWS Deadline Cloud now reports costs for Amazon EBS persistent volumes in the Usage Explorer within the Deadline Cloud Monitor app. This feature tracks EBS volume costs from creation to deletion independent of jobs or sessions and surfaces them as a new persistent volume usage type in the Usage Explorer and statistics APIs. Costs are attributed to the owning fleet to allow aggregation by fleet, farm, or time period, helping customers identify idle volumes and adjust time-to-live settings. Cost tracking is enabled automatically across all AWS Regions where Deadline Cloud is available and introduces no additional charges.

🔔 Amazon announced general availability of Amazon Nova Multimodal Embeddings in AWS GovCloud (US-West). The unified embedding model supports text, documents, images, video, and audio through a single model to enable cross-modal retrieval and agentic RAG. It accepts up to 8K tokens and video/audio segments up to 30 seconds, with synchronous and asynchronous API options for latency-sensitive and bulk workloads.

🛡️ Researchers from Tracebit report that embedding prompt injections alongside secrets stored on AWS can disrupt AI hacking agents by triggering LLM guardrails. These injected prompts instruct the model to perform forbidden actions, causing the LLM to shut down or stop following prior commands—a technique the researchers call context bombing. The approach succeeds only when attackers use models with built-in safety filters; locally run or unguarded models remain unaffected.

🛡️ Amazon Quick's agentic AI is now available in AWS GovCloud (US-West), bringing an AI teammate into an isolated, FedRAMP Class D (formerly High) authorized environment for government and regulated-industry teams. The service enables custom chat agents for mission workflows—such as procurement, ATO compliance, and grants management—while keeping data hosted and processed within the GovCloud region. Spaces enforce least-privilege access and Quick integrates with existing tools like Microsoft 365, SharePoint, and OneDrive via GCC High connectors.

🚀 Amazon EC2 R8a instances are now available in Canada (Central). These instances use 5th Gen AMD EPYC processors with up to 4.5 GHz and deliver up to 30% higher performance and up to 19% better price-performance versus R7a. Built on the AWS Nitro System with sixth generation Nitro Cards, R8a offers 12 sizes (including 2 bare metal) and is SAP-certified.

🔒 Landing Zone Accelerator now has an independent assessment report for C5:2020 available on AWS Artifact, evaluating how LZA's baseline implements nearly 200 native security controls. The report, prepared by AWS partner Schellman, maps LZA's Universal Configuration and security control baseline to C5:2020 technical criteria and describes architecture, best practices, and scoping considerations. LZA supports standard multi-account and container deployments in the AWS European Sovereign Cloud and is accompanied by a Compliance Workbook to help customers accelerate evidence collection and assessment preparation.

🔒 Amazon Bedrock now supports cost allocation by AWS Identity and Access Management (IAM) principal — including IAM users and roles — for model inference requests made through the bedrock-mantle endpoint. This extends existing support for the bedrock-runtime endpoint and enables customers to attribute inference costs to teams, projects, or applications using IAM principal tags. Activate IAM principal tags in the AWS Billing and Cost Management console to analyze costs in AWS Cost Explorer or include caller identity data in AWS Cost and Usage Report 2.0.

🔒 Amazon Web Services (AWS) has published the Summer 2026 SOC 1 report covering 185 services for the period July 1, 2025–June 30, 2026. Customers can access the report via AWS Artifact in the AWS Management Console. AWS continues to expand the set of services within its compliance programs to support customer regulatory and architectural needs. Contact your AWS account team for questions or feedback.

🔒 Amazon Web Services announces it has completed the 2025-26 NHS Data Security and Protection Toolkit (DSPT) assessment, achieving a status of Standards Exceeded. The DSPT measures performance against the National Data Guardian’s 10 data security standards for organizations accessing NHS patient data. AWS’s assessment status is valid until June 30, 2027, and the compliance certificate is available via the NHS England website and AWS Artifact. AWS reiterates that security and compliance are a shared responsibility between the provider and the customer.

🔍 LocateAnything-3B, Qwen-AgentWorld-35B-A3B, and Qwen3.5-122B-A10B are now available on Amazon SageMaker JumpStart. These models provide visual grounding, agent environment simulation, and large-scale multimodal reasoning capabilities. Customers can deploy them with a few clicks via the SageMaker console or programmatically using the SageMaker Python SDK. The models expand foundation model choices for enterprise AI on AWS.

🚀 NVIDIA Nemotron 3.5 Lightning is now available on Amazon SageMaker JumpStart, enabling customers to deploy a high-throughput open model optimized for persistent agent workloads. The 30B-parameter hybrid MoE design activates 3B parameters per pass, delivering up to 4x throughput (~410 tokens/sec) and 30% faster task completion. It supports up to 1M-token context and can be post-trained and deployed across edge, on-premises, or cloud environments.

🧭 AWS Glue now lets users open Amazon SageMaker Unified Studio with a single click from the Glue console, enabling analysts and engineers to query cataloged data, run data quality checks, and build pipelines without switching contexts. Access from S3 Tables, Athena, EMR, Redshift and Glue consoles is supported, and the same IAM role is used when launching SageMaker Notebooks. An inline permissions panel simplifies setup by letting you create and customize required IAM policies in-context if SageMaker Unified Studio isn't yet configured.

🔐 AWS Secrets Manager now supports managed external secrets for Jenkins API Tokens and SonarQube Tokens, enabling automatic rotation and lifecycle management directly from the AWS console. For Jenkins, Secrets Manager mints new tokens and revokes old ones only after verifying the replacement is active, supporting both self-rotation and admin-assisted rotation. SonarQube rotation covers User Tokens, Global Analysis Tokens, and Project Analysis Tokens via the SonarQube Web API, with user tokens supporting self-rotation and analysis tokens rotated using an admin token. These additions join other supported services and are available in all Regions where managed external secrets is supported.

📊 Amazon Connect Customer now offers a performance dashboard for Cases that enables managers to monitor case volume, resolution trends, and SLA performance. The dashboard supports comparisons between current and prior periods across metrics such as cases created, average resolution time, first-contact resolution percentage, and SLA achievement rate. Managers can slice trends by case template, assigned user, or queue to identify issues and prioritize improvements.

📥 AWS Clean Rooms now supports exporting privacy-enhanced analysis logs for SQL analyses to an S3 bucket, giving customers improved optimization and troubleshooting capabilities. Collaboration owners can grant members permission to export logs when creating a collaboration or via change requests for existing collaborations. After a query runs, privacy-enhanced Spark execution details can be exported to a chosen S3 path to help identify issues like data skew and reduce resolution time and costs.

🖥️ Amazon GameLift Streams now captures and distributes shader caches for applications without requiring code changes. You mark a stream session to capture a cache, and the service replicates it across compatible stream groups and locations to reduce load times and visual stuttering. Monitor cache status and size via the ListApplicationShaderCaches API or the GameLift Streams console. The feature supports Linux (Ubuntu 22.04), Proton, and Windows Server 2022 runtimes, and storage of the latest cache version is billable.

📣 AWS Marketplace now supports category-based managed buyer notifications via AWS User Notifications, replacing the previous single-root-email delivery. Buyers can select from four notification categories — Products and Solutions, Agreements and Subscriptions, Private Offers, and Pricing Changes — and route them to multiple recipients and channels such as additional emails, distribution lists, mobile console alerts, Slack, and Microsoft Teams. By default all categories remain enabled to the root email; full rollout with automatic enablement for all customers begins January 2027.

🔒 AWS has renewed the Police-Assured Secure Facilities (PASF) accreditation for the Europe (London) Region for Official-Sensitive data. This renewal, confirmed by the Police Digital Service on May 28, 2026, continues a PASF accreditation that AWS London first obtained in 2017. The PASF program involves a control set of security requirements, on-site inspections, and audit interviews to validate facilities that handle UK law enforcement data. UK police and law enforcement organizations can verify compliance through the Police Digital Service and AWS Artifact.

🔐 AWS Identity and Access Management (IAM) introduced Account Access Manager, simplifying assignment of IAM roles to workforce users and groups from AWS IAM Identity Center. Administrators can now manage role assignments centrally while retaining per-account role flexibility, using the AWS IAM console, SDKs, CloudFormation, and CDK. The feature consolidates permissions management, user awareness, and a single federation point at no additional cost.