Gainsight Expands Customer Impact After Salesforce Alert
🔒 Gainsight disclosed that suspicious activity affecting its Salesforce-connected applications has expanded beyond an initial three-customer list provided by Salesforce, with the company saying it presently knows of "only a handful" of customers whose data were affected. Salesforce revoked access and refreshed tokens for impacted Gainsight-published apps after detecting "unusual activity" claimed by the ShinyHunters group. Several vendors suspended integrations while investigations continue; Gainsight advised rotating credentials, resetting non‑SSO passwords, and reauthorizing connectors as preventive measures.
