Google Warns of Extortion Group Targeting BPOs and Helpdesks
🔒 Google Threat Intelligence Group warns that UNC6783, a financially motivated cluster possibly tied to the 'Raccoon' persona, is targeting business process outsourcers (BPOs) and large enterprises via live chat social engineering. The campaign directs employees to spoofed Okta login pages hosted on Zendesk-like domains such as [.]zendesk-support[.]com and uses a phishing kit that steals clipboard contents to bypass MFA and enroll attacker devices for persistence. GTIG also observed fake security updates delivering remote access malware and the use of Proton Mail to deliver ransom notes. Organizations should deploy phishing-resistant MFA like FIDO2 keys, monitor live chat, block unauthorized domains and audit new MFA enrollments.
