All news with #product release tag

Amazon Connect Adds AI Agents for Enhanced Assistance

🤖 Amazon Connect now provides AI agents that guide customer service representatives by recommending actions, retrieving information, and executing routine tasks on their behalf. These agents analyze conversation context and customer sentiment in real time to prepare documentation, calculate refunds, and initiate processes such as product returns. Organizations can choose out-of-the-box agents or customize agent behavior and actions to align with business workflows. The automation reduces agent workload, improves consistency, and lets representatives focus on complex, high-value interactions.

Amazon Connect Agent Workspace Adds Custom Visual Themes

🎨 Amazon Connect now enables administrators to apply custom visual themes to the agent workspace, including logos, fonts, and color palettes tailored for both light and dark modes. Organizations can replace the default interface with a branded experience that aligns the workspace with other company applications, making it more familiar and intuitive for agents. A new header bar gives agents quick access to settings and their light/dark preference, which can help improve satisfaction and efficiency during long shifts.

AWS Clean Rooms Adds Synthetic Dataset Generation for ML

🔒 AWS now enables AWS Clean Rooms to generate privacy-enhancing synthetic datasets for training regression and classification ML models without exposing raw records. The capability de-identifies subjects in the original data and reduces the risk of models memorizing sensitive information, allowing partners to collaborate on model training while preserving privacy. Typical use cases include campaign optimization, fraud detection, and medical research.

Amazon CloudWatch adds AI-guided Five Whys reports

🧭 Amazon CloudWatch launched an AI-powered incident report generator that guides teams through a Five Whys root-cause analysis using a chat-based workflow powered by Amazon Q. The feature combines human inputs and automated analysis of incident data to recommend specific remediation and prevention measures. It is available at no additional cost in multiple AWS regions. To use it, create a CloudWatch investigation, click "Incident report," then select "Guide Me" in the Five Whys section.

AWS Lambda Managed Instances — Lambda on EC2, Graviton4

⚙️ AWS Lambda Managed Instances lets you run Lambda functions on Amazon EC2 instances while preserving Lambda's serverless operational model. AWS fully manages instance lifecycle tasks — including OS and runtime patching, routing, load balancing, and autoscaling — and exposes the broad EC2 instance catalog (including Graviton4 and high‑bandwidth networking). You attach functions to a configurable capacity provider via Console, APIs or IaC, and the service integrates with CloudWatch, X‑Ray and AWS Config; current Java, Node.js, Python and .NET runtimes are supported. The feature is now available in US East (N. Virginia, Ohio), US West (Oregon), Asia Pacific (Tokyo) and Europe (Ireland).

AWS Expands AI Competency with New Agentic AI Categories

🚀 AWS announced a major expansion of its AI Competency, validating 60 partners across three new Agentic AI categories: Agentic AI Tools, Agentic AI Applications, and Agentic AI Consulting Services. The launch includes an AI agent in AWS Partner Central to provide immediate feedback and speed specialization approvals. Validated partners demonstrate production-grade capabilities using services such as Amazon Bedrock AgentCore, Strands Agents, and Amazon SageMaker AI, and must meet AWS standards for security, reliability, and responsible AI.

AWS Marketplace adds Agent Mode and AI-Enhanced Search

🔎 AWS Marketplace introduced Agent mode and AI-enhanced search to speed solution discovery across 30,000+ listings. Agent mode provides a conversational procurement assistant that ingests use cases and uploaded requirements to deliver tailored recommendations and dynamic side-by-side comparisons. Users can refine results through dialogue, generate downloadable purchasing proposals, and initiate purchases directly. AI-enhanced search supplies contextual results with AI-generated summaries, adaptive categories, and AWS Specializations badges to spotlight validated partners.

Amazon EKS Capabilities: Managed Kubernetes Platform

🚀 Amazon EKS Capabilities is now generally available, offering a fully managed, extensible set of Kubernetes-native platform features that offload operations to AWS. The capabilities run in AWS-owned infrastructure separate from customer clusters and AWS handles autoscaling, patching, and upgrades. Launch features include Argo CD for continuous deployment, AWS Controllers for Kubernetes (ACK) for resource management, and Kube Resource Orchestrator (KRO) for dynamic orchestration.

AWS Marketplace Launches Express Private Offers for Buyers

🔔 AWS Marketplace now offers express private offers, enabling customers to receive personalized pricing and contract terms for participating third-party products in minutes. The AI-powered workflow asks a few questions about purchase requirements and contract duration, then evaluates responses against a seller's preconfigured pricing rules to generate an offer. If needs exceed those parameters, customers can be routed to sales for more tailored deals. This capability is available in all AWS Regions where the Marketplace site is supported.

AWS Partner Central Added to AWS Management Console

🔔 AWS has integrated AWS Partner Central directly into the AWS Management Console, giving Partners streamlined access to Partner Central and the AWS Marketplace Management Portal. The release includes expanded APIs to automate co-sell workflows and Marketplace operations, plus enhanced security and user management built on AWS Identity and Access Management with granular permissions and SSO. The console experience is available in all Regions and migration guidance is provided in the existing portal.

AWS Glue Adds Apache Iceberg-Based Materialized Views

⚡ AWS Glue now supports materialized views stored in Apache Iceberg format and managed in the AWS Glue Data Catalog. Data teams can create views with standard Spark SQL, attach a refresh schedule, and rely on automatic change detection, incremental updates, and managed compute for refresh jobs. Query engines across Athena, EMR, and AWS Glue rewrite queries to use these views, improving performance by up to 8x and lowering compute costs, while SQL tools like Redshift and SageMaker can read the Iceberg tables directly.

AWS Marketplace adds multi-product solution listings

🔗 AWS Marketplace now supports solution-centric procurement via multi-product solutions. Partners, including ISVs and System Integrators, can bundle their own software and services with products they are authorized to resell, while each component retains distinct pricing and terms. Customers gain a single point of contact for negotiation, consolidated procurement, and the ability to manage renewals and term lengths for each component independently. This capability is available across all AWS Regions that operate AWS Marketplace and supports SaaS, Server, AI Agents and Tools, Machine Learning, and Professional Services.

AWS previews MCP Server for AI agents across AWS ecosystem

🔧 The AWS MCP Server is now in preview and offers a managed remote Model Context Protocol (MCP) interface that consolidates the prior AWS API MCP and AWS Knowledge servers into a single endpoint. It enables AI agents and AI-native IDEs to access AWS documentation, generate and execute calls to over 15,000 APIs, and follow pre-built Agent SOPs to perform multi-step tasks. Authentication and authorization use AWS IAM, and audit logging is provided via CloudTrail; the service is available at no additional cost in US East (N. Virginia), with customers paying only for resources and data transfer.

Automated AWS Integration: CrowdStrike Falcon Next-Gen SIEM

🛡️ AWS and CrowdStrike have launched an automated integration experience for CrowdStrike Falcon Next-Gen SIEM in AWS Marketplace that streamlines cloud-native security monitoring. The guided wizard automates connector configuration and provisions least-privilege IAM roles, Amazon SQS queues, EventBridge rules, and SNS topics. Security teams can quickly enable agentic AI-assisted investigation, advanced correlation, and automated response across their AWS Organization, and subscribe via new pay-as-you-go pricing.

AWS IAM Policy Autopilot generates baseline IAM policies

🔒 AWS announced IAM Policy Autopilot, an open-source MCP server and CLI that analyzes Python, TypeScript, and Go code locally to generate baseline, identity-based IAM policies for application roles. It integrates with AI coding assistants such as Kiro, Claude Code, and Cursor to speed policy creation. The tool stays current with AWS services and is available at no additional cost for local use. Generated policies are intended as starting points that require review and least-privilege refinement.

AWS Expands Resilience Software Competency Program

🔧 AWS has expanded its Resilience Competency to include Technology Partners, enabling customers to identify validated software for high availability and recovery. The program evaluates solutions across Design, Recovery, and Operate categories through expert technical validation to meet strict performance and operational requirements. Qualified partners and solutions are discoverable via the AWS Resilience Competency and purchasable through AWS Marketplace, aligning with AWS's shared responsibility model. This aims to help organizations build always-on applications with lower cost and higher availability than on-premises alternatives.

AWS Marketplace Adds Variable Payments for Services

📢 AWS Marketplace now offers variable payments, a general-availability billing option that lets professional services sellers invoice customers as work is delivered while enforcing a predetermined contract cap. Sellers can create private offers and submit payment requests tied to outcomes, milestones, or time-and-materials. Customers receive email notifications and can approve each request manually or enable auto-approval for streamlined processing. The feature increases engagement flexibility and buyer transparency and reduces the need for full upfront payments or rigid installment schedules.

AWS AI League 2026 Championship Expands Challenges

🤖 AWS has launched the AWS AI League 2026 Championship, expanding its flagship AI tournament with new challenge tracks and a doubled prize pool of $50,000 to drive builder innovation. The program pairs a brief orientation with two competition tracks: a Model Customization track using Amazon SageMaker AI to fine-tune foundation models for domain-specific tasks, and an Agentic AI track using Amazon Bedrock AgentCore to build planning and execution agents. Enterprises can apply to host internal tournaments and receive AWS credits to run team competitions, while individual developers can compete at AWS Summits to test skills and build with AWS AI services.

AWS launches Interconnect - last mile preview with Lumen

🔌 AWS Interconnect - last mile is a fully managed connectivity service launched in a gated preview with Lumen, letting customers connect branch offices, data centers, and remote sites to AWS in a few clicks. Users enter a location, select bandwidth (1–100 Gbps), and pick an AWS Region while AWS automates BGP peering, VLAN configuration, and ASN assignment, supporting dynamic scaling and zero‑downtime maintenance. The service is architected for high availability, backed by SLAs, and enables MACsec encryption by default; it is available in the US through Lumen.

AWS launches preview of Interconnect - multicloud service

🔗 AWS has opened a preview of AWS Interconnect - multicloud, a new service to create private, resilient, high-speed links between Amazon VPCs and other cloud providers. The preview launches with Google Cloud as the initial partner and a planned expansion to Microsoft Azure in 2026. It integrates with AWS Transit Gateway, AWS Cloud WAN, and Amazon VPC, and is available in five AWS Regions via the AWS Management Console. CSPs can adopt the capability through a published open API package on GitHub.