Teams abused for helpdesk impersonation, warns Microsoft
🔒 Microsoft warns that threat actors are increasingly abusing external Microsoft Teams collaboration to impersonate IT or helpdesk staff and gain remote access. Attackers initiate cross-tenant chats to request remote assistance—commonly via Quick Assist—then perform reconnaissance and deploy small payloads into user-writable locations. They abuse trusted, signed applications for execution and use HTTPS-based C2 and tools like Rclone to exfiltrate filtered, high-value data, often blending into normal traffic. Administrators are urged to treat external Teams contacts as untrusted, restrict remote-assistance tools, and limit WinRM usage.
