All news with #product update tag

🤖 Amazon Connect now supports touchtone buffering to automatically pass caller context into AI-powered self-service sessions. When calls are initiated from websites, mobile apps, or links, contextual data such as customer IDs, session references, and campaign codes can be delivered at connect time. AI agents use this data to identify callers, understand intent, and act without requiring re-identification or repeated explanations.

⚡Microsoft is rolling out a set of File Explorer enhancements to Windows 11 Insiders that aim to improve launch speed and overall performance. While implementation details are limited, the company earlier tested optional background preloading to accelerate startup times and offers a toggle to disable that behavior. The update also improves reliability around stopping explorer.exe after closing windows and expands fixes for bright white flashes in dark mode. A new full-screen Xbox mode is available as well; changes are arriving for Release Preview Insiders on Builds 26100.8313 and 26200.8313 (KB5083631).

🔧 AWS Transform now supports landing zone creation directly within migration workflows, enabling automated deployment of a secure, multi-account AWS environment tailored to migration requirements. By consolidating orchestration previously handled across AWS Control Tower, AWS Organizations, and AWS IAM, the feature accelerates migration readiness and removes a separate target-environment workstream. Customers can customize OU hierarchies, accounts, and SCPs, choose agent-managed deployment, or download Infrastructure as Code templates in CloudFormation, AWS CDK, or Landing Zone Accelerator formats. The capability is available across supported target regions.

🔧 Microsoft has reverted a service update that prevented some customers from launching the Microsoft Teams desktop client, leaving affected users stuck on a loading screen with the error “We're having trouble loading your message. Try refreshing.” The vendor traced the failure to a transient service infrastructure issue and a regression in the client build caching system. Microsoft says its automated recovery system remediated the impact and advises users to fully quit and restart Teams so the fix can propagate.

🔒 AWS has automatically upgraded all AWS Managed Microsoft AD directories to the Windows functional level 2016, effective Apr 20, 2026. The update delivers enhanced authentication and improved privileged access management and enables built-in LAPS to generate unique, complex local administrator passwords stored securely in Active Directory. The upgrade is applied in all Regions where the service is available, except Middle East (UAE) and Middle East (Bahrain). See the AWS Directory Service Administration Guide for details.

🔧 A recent Microsoft Edge update introduced a code regression that breaks right-click paste in the Microsoft Teams desktop client, leaving the Paste option greyed out in chat context menus. Microsoft advises using keyboard shortcuts (Ctrl+C/Ctrl+V on Windows, Cmd+C/Cmd+V on macOS) as an immediate workaround. The company says it identified the cause in Edge and is rolling out a staged fix while monitoring telemetry.

⚠️ Cisco issued an IOS XE library update that causes a specific log file on many Catalyst and Wi‑Fi 6 access points to grow by about 5MB per day, potentially filling flash and preventing future firmware upgrades. Administrators should run Cisco’s WLANPoller tool or manually inspect the boot partition with show boot and perform mandatory prechecks close to maintenance windows. If flash is already exhausted an AP may require reboot, manual cleanup, vendor emergency script, or physical intervention to avoid being bricked.

🆕 Amazon SageMaker HyperPod now supports flexible instance groups, allowing multiple instance types and multiple subnets within a single instance group. Using a new InstanceRequirements parameter, HyperPod provisions the highest-priority instance type first and automatically falls back to lower-priority types when capacity is unavailable. The feature integrates with Karpenter autoscaling and can be created via the CreateCluster/UpdateCluster APIs, AWS CLI, or the Management Console.

🔁 Amazon Elastic Container Registry (Amazon ECR) now automatically discovers and caches OCI referrers — including image signatures, SBOMs, and attestations — from upstream registries for repositories configured with pull through cache. Previously, referrers had to be listed and fetched manually because ECR would not return or sync them for cached repositories. With this change, referrers API requests reach upstream and automatically cache related artifacts, enabling end-to-end signature verification, SBOM discovery, and attestation retrieval without client-side workarounds. The feature is available today in all Regions where Amazon ECR pull through cache is supported.

🔍 Amazon SageMaker HyperPod now supports on-demand deep health checks for Amazon EKS and Slurm-orchestrated clusters. Administrators can run comprehensive GPU stress and connectivity tests on entire instance groups or specific instances, with progress and results visible at both group and instance levels via the SageMaker console and APIs. Instances under test are isolated from scheduling and are returned to service upon passing or, when paired with automatic node recovery, rebooted or replaced if they fail.

🔁 Amazon Connect now supports using flow modules across all flow types, enabling reuse of common logic beyond inbound customer experiences. You can embed modules within other modules to build layered, maintainable processes—examples include sharing recent-transaction data in an agent whisper flow or composing credit-eligibility workflows that invoke score, income, and payment-history checks. This modular approach simplifies development and scaling. The capability is available in all AWS regions offering Amazon Connect.

⚙️ AWS Clean Rooms now supports configurable Spark properties for PySpark analyses, allowing customers to tune memory overhead, task concurrency, and network timeouts on a per-job basis. This capability helps teams adapt resource allocation to specific performance and scale requirements, improving throughput and cost efficiency. For example, pharmaceutical researchers collaborating with healthcare partners can set tailored memory and concurrency settings for large real-world clinical datasets to optimize runtime and expenses.

📡 Amazon CloudWatch now lets customers audit and enable telemetry from AWS services such as Amazon EC2, Amazon VPC, and AWS CloudTrail across multiple Regions from a single region. Administrators can create organization-wide enablement rules scoped to specific regions or all supported regions, and rules targeting all regions automatically expand to include newly launched regions. The feature is available in all AWS commercial regions and standard CloudWatch ingestion pricing applies.

🚀 Amazon has expanded FSx for Lustre Persistent-2 to four more Regions—Asia Pacific (Hyderabad, Jakarta), Europe (Zurich), and South America (São Paulo). These file systems run on AWS Graviton processors and deliver up to 1 GB/s per terabyte throughput with a lower cost of throughput than previous generations. The change helps accelerate machine learning, high-performance computing, media & entertainment, and financial simulation workloads while reducing storage costs. To get started, create a file system through the AWS Management Console.

🤖 WPP leveraged Google Cloud G4 VM instances powered by the NVIDIA RTX PRO 6000 Blackwell and the NVIDIA Isaac Sim image to cut humanoid robot training from hours or days to under an hour, achieving more than 10x speedups. Their pipeline combines OptiTrack motion capture, OpenUSD digital twins, and MuJoCo-based validation to retarget complex human motion to constrained robot kinematics. Training ran at scale using GPU P2P topology and the AI Hypercomputer, condensing learned policies into ONNX for real-time deployment while preserving safety and robustness.

🚀 Cloudflare details optimizations to run extra-large open-source LLMs on Workers AI, notably making Kimi K2.5 three times faster and adding more models. The post explains hardware tuning, prefill–decode disaggregation, token-aware load balancing, and prompt-caching via an x-session-affinity header to improve throughput and tail latency. It also covers KV-cache sharing with Mooncake, speculative decoding with NVIDIA EAGLE-3, and Cloudflare’s Rust-based inference engine Infire for multi-GPU, low-memory, fast cold-start inference.

🔐 AWS introduced multi-session sign-in for Amazon Quick, allowing users to access up to five Quick accounts concurrently in the same browser. The update includes the account name in all URLs so agents, spaces, flows, reports, dashboards, and other assets open in the intended account. Users add accounts via the top-right menu or a pre-populated account input on global URLs, and can sign out per tab or from all sessions.

📊 Amazon QuickSight now supports sheet tooltips, enabling authors to surface rich, contextual detail when viewers hover over data points without disrupting their analysis flow. Authors can create dedicated tooltip sheets with visuals, text boxes, and images that inherit source visual filters and apply an additional filter for the hovered data point. The feature supports tables and pivot tables, allows assigning one tooltip sheet to multiple visuals, and is available on interactive sheets across all QuickSight regions.

🛠️ Microsoft has fixed a known issue that caused systems running Windows Server 2019 and 2022 to unexpectedly upgrade to Windows Server 2025. The problem was first acknowledged in September 2024 after widespread reports from administrators, and Microsoft says it has re-enabled the in-place upgrade offer via the Settings app. Microsoft previously cited third-party update management configuration, while some vendors said the root cause was a procedural error on Microsoft's side.

🚚 AWS now lets customers deliver AWS Data Exports — including Cost and Usage Report 2.0 (CUR 2.0), FOCUS, Cost Optimization Recommendations, and Carbon Emissions reports — directly into an authorized Amazon S3 bucket in another AWS account. This removes the need to replicate billing data across accounts and eliminates duplicate storage costs by allowing exports to target a destination bucket when created. The destination account owner controls which source accounts may deliver data via S3 bucket policies. The capability is available in all commercial AWS Regions except AWS GovCloud (US) and China Regions.