Amazon Connect Adds Generative TTS Voices, Expands Regions
🔊 Amazon Connect now offers generative text-to-speech voices in three additional AWS Regions: Europe (London), Asia Pacific (Seoul), and Asia Pacific (Sydney). The service adds nine new voices across US English, UK English, European French, German, and Italian, including Tiffany, Amy, Brian, Ambre, Florian, Tina, Lennart, Beatrice, and Lorenzo. These voices support Amazon Connect’s agentic self-service capabilities, enabling more natural, sentiment-aware voice interactions across voice and messaging channels. Organizations can deploy these voices to deliver human-like conversational experiences to a broader set of customers and locales.
