All news with #salesforce tag

Cloudflare Response to Salesloft Drift Salesforce Breach

🔒 Cloudflare confirmed that it and some customers were impacted by the Salesloft/Drift breach which exposed Salesforce support case text. The company found 104 Cloudflare API tokens in the exfiltrated data, rotated them, and observed no suspicious activity tied to those tokens. No Cloudflare infrastructure was compromised; affected customers were notified and advised to rotate any credentials shared in support tickets and to harden third-party integrations.

Drift–Salesforce OAuth Attack: Rethink SaaS Security

🔒 A sophisticated adversary exploited legitimate OAuth tokens issued to Salesloft's Drift chatbot integration with Salesforce, using the connection to silently exfiltrate customer data between August 8–18, 2025, according to Google Threat Intelligence Group. The campaign, attributed to UNC6395, leveraged trust in third-party integrations and service-to-service tokens to maintain covert access. Organizations should reassess OAuth governance, entitlement controls, and logging for SaaS integrations to reduce exposure.

Palo Alto Networks Salesforce Breach Exposes Support Data

🔒 Palo Alto Networks confirmed a Salesforce CRM breach after attackers used compromised OAuth tokens from the Salesloft Drift incident to access its instance. The intrusion was limited to Salesforce and exposed business contacts, account records and portions of support cases; technical attachments were not accessed. The company quickly disabled the app, revoked tokens and said Unit 42 found no impact to products or services.

Palo Alto Networks Salesforce Breach Exposes Customer Data

🔒 Palo Alto Networks confirmed a Salesforce data breach after attackers abused OAuth tokens stolen in the Salesloft Drift supply-chain incident to access its CRM. The intruders exfiltrated business contact, account records and support Case data, which in some instances contained sensitive IT details and passwords. Palo Alto says products and services were not affected, tokens were revoked, and credentials rotated.

Palo Alto Networks Response to Salesloft/Drift Breach

🔐 Palo Alto Networks confirmed last week that a breach of Salesloft’s Drift third‑party application allowed unauthorized access to customer Salesforce data, affecting hundreds of organizations including Palo Alto Networks. We immediately disconnected the vendor integration from our Salesforce environment and directed Unit 42 to lead a comprehensive investigation. The investigation found the incident was isolated to our CRM platform; no Palo Alto Networks products or services were impacted, and exposed data primarily included business contact information, internal sales account records and basic case data. We are proactively contacting a limited set of customers who may have had more sensitive data exposed and have made support available through our customer support channels.

Salesloft–Drift OAuth Abuse Targets Salesforce Data

⚠️ Unit 42 observed a campaign that abused the Salesloft Drift integration using compromised OAuth credentials to access and exfiltrate data from customer Salesforce instances. The actor performed large-scale extraction of objects including Account, Contact, Case and Opportunity records and scanned harvested data for credentials. Salesloft revoked tokens and notified affected customers; organizations should immediately review logs, rotate exposed credentials and hunt for the provided IoCs.

Salesloft token theft exposes wide-ranging integrations

🔐 The mass theft of authentication tokens from Salesloft’s Drift chatbot has exposed integrations across hundreds of customers, according to Google. Attackers stole valid tokens for services including Slack, Google Workspace, Amazon S3, Microsoft Azure and OpenAI. GTIG said the campaign, tracked as UNC6395, siphoned large amounts of Salesforce data and searched the haul for credentials such as AWS keys, VPN logins and Snowflake access. Customers were urged to immediately invalidate and reauthenticate all Salesloft-connected tokens while Salesloft and incident responders investigate.

Zscaler Salesforce Breach Exposes Customer Support Data

⚠️ Zscaler says threat actors accessed its Salesforce instance after a compromise of Salesloft Drift, during which OAuth and refresh tokens were stolen and used to access customer records. Exposed information includes names, business email addresses, job titles, phone numbers, regional details, product licensing and commercial data, and content from certain support cases. Zscaler emphasizes the breach was limited to its Salesforce environment—not its products, services, or infrastructure—and reports no detected misuse so far. The company has revoked Drift integrations, rotated API tokens, tightened customer authentication for support, and is investigating.

Salesloft Drift Supply-Chain Attacks Also Hit Google

🔒 Google and security vendors say the Salesloft Drift supply-chain campaign is broader than initially reported. Threat actors tracked as UNC6395 harvested OAuth tokens from the Salesloft Drift integration with Salesforce and also accessed a very small number of Google Workspace accounts. Organizations should treat any tokens connected to Drift as potentially compromised, revoke and rotate credentials, review third-party integrations, and investigate connected systems for signs of unauthorized access.

Google: Salesloft Drift OAuth Breach Impacts Integrations

🔐 Google and Mandiant warn Salesloft Drift customers that OAuth tokens tied to the Drift platform should be treated as potentially compromised. Stolen tokens for the Drift Email integration were used to access email from a small number of Google Workspace accounts on August 9, 2025; Google stressed this is not a compromise of Workspace or Alphabet. Google revoked affected tokens, disabled the Workspace–Drift integration, and is urging customers to review, revoke, and rotate credentials across all Drift-connected integrations while investigations continue.

Google warns Salesloft breach hit some Workspace accounts

🔒 Google warns that the Salesloft Drift compromise is larger than first reported and included theft of OAuth tokens beyond the Salesforce integration. Threat actors used stolen tokens tied to the Drift Email integration to access a very small number of Google Workspace email accounts on August 9. Google says the tokens have been revoked, the Drift–Workspace integration is disabled, and affected customers were notified. Organizations using Drift should revoke and rotate all connected authentication tokens and review integrations for exposed secrets.

Salesloft OAuth Breach via Drift AI Exposes Salesforce Data

🔒 A campaign tied to threat actor UNC6395 exploited compromised OAuth and refresh tokens associated with the Drift chat integration to exfiltrate data from Salesforce instances connected via Salesloft. Observed between Aug 8 and Aug 18, 2025, the actor executed targeted queries to retrieve Cases, Accounts, Users and Opportunities and hunted for credentials such as AWS access keys and Snowflake tokens. Salesloft and Salesforce invalidated tokens, removed Drift from AppExchange, and advised affected customers to re-authenticate integrations and rotate credentials.

Retail and Hospitality Data Heists: Digital Extortion Trends

🔒Unit 42 describes how financially motivated actors blend reconnaissance and social engineering to target high-end retailers and other sectors, stealing customer data for extortion. Attackers commonly use voice-based phishing and impersonation to harvest credentials or trick users into running a modified Data Loader for Salesforce, then search SharePoint, Microsoft 365 and Salesforce for PII. Because intrusions often avoid malware, forensic artifacts are minimal, complicating detection and response.

Widespread Data Theft via Salesloft Drift Targets Salesforce

🔒 GTIG warns of a widespread data-theft campaign by UNC6395 that abused compromised OAuth tokens for the Salesloft Drift connected app to export data from multiple Salesforce customer instances between Aug. 8 and Aug. 18, 2025. The actor executed SOQL queries against objects including Accounts, Cases, Users, and Opportunities to harvest credentials and secrets—observed items include AWS access keys, Snowflake tokens, and passwords. Salesloft and Salesforce revoked tokens and removed the Drift app from the AppExchange; impacted organizations should search for exposed secrets, rotate credentials, review Event Monitoring logs, and tighten connected-app scopes and IP restrictions.